Returns & Exchanges
At Nass, we want to ensure you have the right gear for your peak performance. If your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the unused items back in their original packaging with all tags attached to ensure they remain in mint condition during transit.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team inspects the returned equipment for quality assurance, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing